RETURN AND REFUND POLICY
At ZEROMAKIN.COM , customer satisfaction is the prime concern. Therefore, if for any reason you are not completely satisfied with your purchased product, we operate an easy return policy thus:
Eligibility :
Items should be returned within 14 days of delivery.
Condition :
Item should be in the same condition it was at the time of delivery to you, unworn and with all original package and certificates.
Process :
Email customer service for a return authorization, and details on the return processing.
Refund :
Upon receipt and inspection of the item being returned, we will issue your refund within 7-10 business days. Refunds will be in the same method of payment as the original purchase.
Exchange Policy:
There may be times when you can exchange items:
Eligibility :
For an exchange, the items must be within 14 days of delivery.
Condition :
The item should be returned in the-condition of its being unworn, unused, undamaged and unmarked, with all tags, stamps, and original packaging and certificates.
Process:
To effect an exchange please contact our customer service department. We will issue you with an exchange authorization and instructions.
Exchange :
When we receive your item and the same has passed our inspection, we will process your exchange and the new item will be shipped to you.